Running late for a flight can be stressful, but there are steps you can take to increase your chances of making it on board or minimizing disruptions if you miss it. Whether your flight hasn’t taken off yet or has already departed, here’s what to do to manage the situation as efficiently as possible.

If You’re Running Late but the Plane Hasn’t Left

  1. Call the Airline Immediately: As soon as you know you’re running behind, contact the airline. If you’re close to the airport, let them know your estimated arrival time. Sometimes, if there’s a slight delay or a long boarding process, airlines can hold a flight for a few extra minutes for late passengers, especially if they haven’t closed the boarding gate. However, this courtesy isn’t guaranteed, so calling early is crucial.
  2. Check-In Online (if You Haven’t Already): If you haven’t checked in, do so online. Most airlines allow online check-in up to an hour before departure, which can save time at the airport. With your boarding pass already on your phone, you can go straight to security without waiting in line at the check-in counter.
  3. Use the Airline’s App to Check Gate and Flight Status: Using the airline’s app or a flight tracking tool to monitor your flight’s status can help you understand if you’re racing against the clock or if a delay might give you some breathing room. The app will often notify you of any changes in your gate or flight departure time, which is useful information to have as you rush.
  4. Travel Light and Prepare for Security: If possible, limit yourself to a carry-on. Avoid checking luggage, as checking a bag will require extra time at the airline counter. Prepare for the security line in advance—remove items like belts, jackets, and jewelry before you reach the scanners, and have your ID and boarding pass ready. The smoother your security process, the faster you’ll reach your gate.
  5. Alert Security Staff if You’re Very Late: If you’re at risk of missing your flight and the security line is long, politely inform the security staff. While not always possible, they may allow you to go through a separate, faster line if time is extremely tight. Be courteous and explain your situation calmly.
  6. Use Expedited Security Options: If you travel frequently, expedited services like TSA PreCheck, Global Entry, or CLEAR can significantly reduce the time spent at security checkpoints. For one-time use, some airports offer day passes to expedite the process.

If You’ve Missed Your Flight

  1. Contact the Airline’s Customer Service Desk Immediately: Missing a flight is disappointing, but the first step is to talk to your airline’s customer service as soon as possible. Airlines generally try to help by rebooking you on the next available flight. However, availability and fees depend on your fare type and the airline’s policies. If you’re already at the airport, head to a customer service counter for quicker assistance; otherwise, call customer service or use the airline’s app.
  2. Know Your Airline’s Policies on Missed Flights: Different airlines have varying policies for missed flights. Some airlines offer a “flat tire” policy or a “same-day confirmed” option, which may allow you to book another flight the same day if you arrive at the airport within a certain time after missing your flight. Familiarize yourself with your airline’s policies so you can ask for specific options when speaking with a representative.
  3. Consider Standby if You’re Rebooking on a Busy Travel Day: During busy travel periods, flights might be full. If there are no confirmed seats, ask the airline if you can go on standby. While this doesn’t guarantee a seat, it increases your chances of getting on the next available flight if other passengers don’t show up.
  4. Check Alternate Routes or Airports: If your original route is fully booked or rebooking options are limited, check alternate routes or nearby airports. Some airlines are flexible about rerouting you if there’s no direct availability to your destination. You can also consider alternative carriers, though this might come with additional costs.
  5. Understand Potential Fees and Rebooking Costs: If you’re traveling on a non-refundable ticket, be prepared for possible fees to rebook. Some airlines charge a change fee plus any fare difference. However, if you missed the flight due to factors like a traffic accident or unforeseen delay, it’s worth explaining this to customer service, as some airlines may waive fees under specific circumstances.
  6. File a Refund or Travel Insurance Claim if Needed: If you’ve booked a refundable ticket, you may be able to get a partial or full refund. Also, if you have travel insurance, you might be able to claim the cost of a missed flight, especially if you missed it for reasons beyond your control, like extreme weather or traffic issues. Check your policy terms for any covered situations related to missed flights.
  7. Arrange for Lodging if Necessary: Missing a flight can mean an unexpected overnight stay. If the airline won’t cover accommodations and you need to stay overnight, some airports offer airport hotels or nearby accommodations at a reasonable rate. Look for budget options, especially if rebooking fees have already increased your travel costs.
  8. Plan for the Future: Missing a flight can be a learning experience. Next time, plan to arrive at the airport with extra time to spare, especially during peak travel hours. Also, consider using an app or setting up reminders for future flights, especially if you tend to run late.

Running late for a flight doesn’t have to be a disaster if you act quickly and stay calm. By taking steps to reach the gate as quickly as possible, knowing your airline’s policies, and exploring options for rebooking, you can manage the situation effectively.

Whether you make the flight or need to catch the next one, taking these steps will help you get back on track and arrive at your destination with as little stress as possible.